Businesses continuously seek methods to expand their customer base, requiring innovative strategies to engage and maintain connections with their clientele.
And when it comes to the need for staying connected, there’s nothing better than Airtel. Airtel enables organizations to deliver real-time and personalized experiences, facilitating seamless business growth.
How? Airtel offers robust IoT solutions that provide effortless connectivity for devices, empowering businesses with data-driven insights. Their Voice API for business offerings provides customizable voice communication solutions. It improves customer engagement and automation.
With IoT connectivity solutions, businesses collect real-time data and perform remote monitoring. They can optimize business efficiency and make informed decisions. This way, Airtel IoT allows organizations to enhance business operations.
With the help of APIs, voice communication facilitates seamless customer engagement. It automates processes and improves accessibility and customer relationships. To create a potent synergy, Airtel integrates IoT for data-driven insights and voice communications. It results in streamlined interactions and growing efficiency.
Benefits and Applications of Airtel IoT Solutions
Airtel aims to simplify the IoT journey for businesses. It is an integrated platform and provides end-to-end solutions. These solutions are powered by different connectivity technologies to meet specific business requirements.
With more than 16 million IoT devices and eSIM connectivity, Airtel can meet the needs of the evolving landscape of businesses. Airtel makes organizations future-ready with 5G, 4G, and other satellite connectivity.
Airtel boasts telco-grade security with a dedicated private network. It provides enterprises with a flexible IoT platform equipped with easy-to-use APIs. This facilitates seamless integration into business applications.
Airtel IoT is currently providing services to the following industries:
- Logistics
- Automobile
- Financial Services
- Energy and Utilities
- Manufacturing
PhonePe is writing its success story with Airtel IoT
In India’s digital payment ecosystem, it is crucial to have reliable connectivity. Poor connectivity may cause huge delays in transactions. This may lead to errors, data loss, or customer information leakage.
Airtel IoT provides PhonePe integrated solutions with security at the platform and the network layer. It enables the client to manage all the inventory via a single, easy-to-use platform. It helps to streamline operations and improve customer experience.
Enhancing Customer Engagement and Efficiency with Airtel Voice API
With Airtel’s Voice API for business, organizations can increase call-answer rates by a whopping 15%. It expands their reach and boosts brand calls.
Airtel’s voice solutions let organizations drive business growth and customer engagement. It improves brand recalls by providing businesses with Airtel IQ’s mobile numbers as CLI (Calling Line Identity) and 1800- numbers.
With Airtel IQ, brands can also increase conversion rates by tracking sales efficiency through call reports and data-driven insights.
By ensuring the relevant usage of personal information, businesses can uphold customer’s trust and satisfaction. It uses techniques like number masking, Click-to-call solutions, and an interactive voice response system or IVRS to retain customer satisfaction.
Clients can unlock voice-powered differentiated experiences with Airtel. It utilizes techniques such as:
- Landline CLI (A 10-digit virtual number with a specified local area code)
- Mobile Number CLI (A 10-digit virtual mobile number that increases pick-up rate)
- Toll-free CLI (A 1800- number)
- Number Masking (A feature that hides customer and agent details)
- SIM-based recording (Ensures call recording compliance and security)
- Outbound Dialer (Automates outbound calls for surveys, reminders, or notifications)
- Click-to-call (A widget that enables instant connectivity to the business)
- Interactive Voice Response System
The main features of Airtel IQ include:
- Easy Integration
- Scalability
- Security
- Reliability
- Analytics and Insights
Many industries leverage Airtel Voice Call API, including:
- Travel
- Education
- Marketing
- Finance
- E-Commerce
- Healthcare
- Customer Support
Explore Airtel IoT and Voice API Solutions Today!
Airtel’s Voice API products are a secure, cost-effective, and reliable way of making or receiving voice calls. It allows businesses to boost profitability, enhance customer experience, and increase sales. Airtel offers comprehensive IoT SIM connectivity solutions to elevate IoT projects. You can explore Airtel’s IoT Connectivity Management to drive your business forward.